Social
Expanding Access to Quality Dental Education
- 636 Master Course seminars in 2024
- 9,637 participating dentists
- More than 130,000 dentists trained since 2001
- 1,889 total education sessions in 2024
- 46,413 participants in 2024
- Around 60% of 619 overseas Master Course seminars were held in low- and middle-income countries such as India, Kazakhstan, Uzbekistan and Vietnam
- More than 6,000 dentists participated in those countries
This page is based on Osstem Implant’s 2024 Integrated Report, prepared in accordance with the GRI Standards 2021.
Digital dental education through DENALL
- 273 live broadcasts
- 77 VODs
- ca. 190,000 cumulative viewers
- 1.7 million views/watches in 2024
Community / Social Contribution
- 740 scholarship recipients in 2024
- Support for dental/hygiene/technician students
- 119 lecture halls and training rooms worldwide
- 67 training hospitals for hands-on live surgery
- Mayor of Busan commendation in 2024 for community support
Patient Safety and Responsible Quality
- Quality Management System across the entire product lifecycle: Planning/R&D, Manufacturing Preparation, Manufacturing, Quality Assurance, Storage/Distribution/Sales
- Lifecycle monitoring after distribution
- Quality systems comply with GMP, laws, regulations, and ISO standards
- Certifications/regulatory frameworks include, among others, European MDR/ISO 13485, U.S. FDA, Canadian CMDR, Japanese MHLW, Australian TGR, Brazilian ANVISA/MDSAP and UK MDR
Responsible Supply Chain Management
- Osstem has 1,325 suppliers.
- Preparing for supply chain due diligence regulations in the U.S. and EU.
- Suppliers are segmented into upstream, in-house operations, and downstream.
- Goal: more systematic supply chain management.
- Partner companies sign an Anti-Corruption / Integrity Pledge
- Suppliers are paid in cash within 30 days as a rule
- Four Major Fair Trade Practices are established
Information Security and Customer Data Protection
- Osstem was the first in the dental industry to obtain ISMS certification
- Certification covered 234 detailed inspection items across 80 evaluation criteria
- Main online customer contact services such as corporate website and DENALL are included
- Regular information security training, malicious email drills and monthly “Clean Day” campaign